Get help when you need it

Allow a support technician from Pinecrest-Queensway CHC to connect to and control your computer.

Download for Windows

Download for macOS

  1. Download the app

    This app shares the screen of your computer with the technician, so they can solve your problem remotely. You retain control of your keyboard and mouse, so you can disconnect at any time.

  2. Run the app

    The app should appear in your browser's download store; double-click to run it. No software gets installed, so you can delete the download file later, leaving no footprint.

  3. Enter the code

    The technician will give you a 9 digit code to enter. The code is unique to this session, so cannot be re-used by the technician, or allow anyone else to connect.