
Get expert help and support, in an instant
Allow an IT support technician from Bellerage to connect to your device to better help and assist you.
Also available for Mac
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Download the On-Demand Assist app
The On-Demand Assist app lets you share your screen with the IT technician so they can better help and assist you. During a support session, you still have control of your keyboard and mouse. When you close the app, the session is ended immediately.
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Run the On-Demand Assist app
You should find the On-Demand Assist app in your Downloads folder. To open the app, just double-click the file.
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Enter your unique session code
The IT technician will give you a 9-digit code to enter to securely start the session.
This code is unique to this session meaning it can’t be reused at all; either by the technician or anyone else.